Terms & Conditions

These Conditions shall form the basis of the contract between Camcare Health Limited (“the Seller”) and the other party referred to overleaf (“the Purchaser”) (“the Contract”). Notwithstanding anything to the contrary in the Purchaser’s standard conditions of purchase, these conditions shall apply except so far as expressly agreed in writing by the seller. Products are sold on the understanding that they will be used only for their intended purpose. No responsibility will be accepted by the seller for trained on untrained personnel without qualified supervision using or misusing goods and equipment supplied by the seller. Products are for professional use only. All offers on the website are subject to stock availability and the seller reserves the right to restrict or refuse any order at any time.

Sales Terms:

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. A contract will not be formed until acknowledgement of payment has been sent. The Company accepts payment by credit card, debit card via PayPal.

The Company reserves the right to refuse to fill any orders that you may place based on information on the service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.


2.1: Prices and special offers are correct at the time of goods being displayed on the website but are subject to alteration without prior notice. Prices are displayed excluding VAT, if an error occurs in the price of any goods which you have ordered The Company will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If The Company is unable to contact you The Company will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refundexclusive of delivery charges.


The Company reserves the right to alter details and specifications without notice, explanation or notification. The goods are supplied according to the specifications supplied by the manufacturer. In agreeing to these terms you acknowledge that you do not rely on any representation by The Company or its representatives to complete your purchase.


Payment must be made prior to dispatch of all goods. We accept credit & debit cards only. Title in any goods or products ordered will pass to you once payment has been made in full. Goods and products will not be charged for until they become ready for dispatch. Goods will be dispatched to the address given during the order confirmation process that you complete.


Orders cannot be cancelled once the goods have been dispatched.

Back Orders:

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.


Shipping & Handling:

We aim to make sure that all orders placed before1pm are dispatched on the very same day (Monday – Friday excluding UK bank holidays). Orders received after 1pm or during non-working hours will be shipped the next working day.

Camcare Health try to ensure that our carriage charges are completely transparent. We have identified a service that offers a great combination of speed and security, and in most cases orders are delivered within 24 hours.

UK Orders:

Next Day Service:
Orders will be shipped either via Parcel Force 24 or Royal Mail. Camcare Health will not be held responsible for any delay arising from Parcel Force or Royal Mail and in all circumstances the maximum compensation provided by Camcare Health will not exceed the total shipping costs paid.

Standard Delivery:
Orders will be shipped by Parcel Force or by Royal Mail 24. Delivery times approximately 1 working day.

International Orders:
Orders will be shipped by Parcel Force International.

Estimated delivery times:

Europe: 2 – 4 Days.

Worldwide: 5 -7 Days.

Courier information on large order:

If an order exceeds our maximum weight of 30kg, we reserve the right to change the courier to an appropriate service for the whole consignment. In this situation we will make every effort to inform you of change of the cost and nominated courier. Under certain circumstances it may still be necessary to amend the requested courier to a more appropriate service for the goods purchased, this may be due to the bulk or value of the items purchased. In this situation Camcare Health will make every effort to inform you of the change and the reason for the amendment.   

Liability of Claims

The Company’s total liability for any claim however arising shall not exceed the price of the goods supplied. The Company will not be liable for any consequential loss for anything whatsoever, however arising. Your statutory rights are not affected.


Privacy Policy and Cookies

When you register, we do not store or disclose buyers’ financial information to third parties other than certain information such as your contact details when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

What Personal Information Is Collected?
Camcare Health Limited take the privacy of their customers very seriously. At Camcare Health Limited, all information provided by you is kept confidential, and is never given to anyone else unrelated to the processing of your order. Third parties who may have access to your information may include courier and credit card payment services who will use this information to deliver your goods and process your payment.

We may use cookies.  It allows us to recognise you, your preferences and how you use this website. It also saves you from re-entering information when you return to the site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. We use cookies so that we can give you a better experience when you return to our web site.

Contacting Us If you need to reach us, please email us using the link on the web page, alternatively, you can call on 01353 777112 (International +44 01353 777112) or fax us on 01353 777112 or write to us at Units R2 Tenterfields Business Park, Burnley Road, Luddenden Foot, Halifax, United Kingdom, HX2 6EQ.