Frequently Asked Questions
How quickly will I receive my order?
All orders for in stock items received before 1pm are despatched same day for next working day delivery.
Is there a minimum order value?
Yes! Minimum of £15.00 is required.
What is your delivery charge?
Delivery charges within UK for order up to 30kg is £12.50 excluding VAT. We offer Next Day Delivery as standard.
Please note UK delivery is to mainland only including Northern Ireland, but excludes the Highlands and Islands of Scotland, Channel Islands and Isle of Wight.
Can I view my orders history?
Yes, you can! Please click on the ‘My Account’ link at the top of the page and click on ‘My Orders’ and you will be able to view your orders.
What is the difference between the gels?
Ultrasound Gel is a water based gel that is used for all types of ultrasound scans, and can also be used with cavitation machines. The consistency is specially formulated to act as a coupling agent and reduce static when using ultrasound equipment, typically a Doppler. The gel is a great conductor and creates a good pick up point between the skin and electro equipment. Our ultrasound gels contain no salt and wash off with luke-warm water
ECG (Electrocardiography) gel is the same viscosity as the ultrasound gel, but the major difference between the two is that the ECG gel contains an additional component which enables it to transmit electo activity via a person’s skin. ECG gel is most commonly used within the beauty industry for IPL and laser treatments. warm water. The ECG gel contains minute levels of salt and wash off with luke- warm water.
How can I contact your sales department?
Should you need to contact one of our sales department you can do so by:
Can I get further discounts if I purchase in Bulk?
All our Camcare gel products are competitively priced. If you purchase in large quantities, please complete the enquiry form below or contact us at firstname.lastname@example.org stating the quantity you would like to purchase, whereupon we will be more than happy to submit a competitive quotation.
We can also brand the product in line with your corporate branding or logo, please contact us to discuss your specific requirements.